Category: General Etiquette
Duration: 1 - 2 hours
Audience: Stores and shops seekign to polish the skills for client/customer facing employees
This program teaches techniques, tips and tricks for today's frontline retail staff. Beginning where mom left off, the lessons learned in this seminar will enable you to offer the highest level of service to your customers. Far from the stuffy etiquette of previous generations, today's manners make the difference between an enjoyable or draining day on the job. Come learn to comfortably handle even the most difficult customers.