About Us

Individuals who are comfortable with social graces experience the best success. As etiquette advocates, we are delighted that sharing our knowledge and experience helps to ensure our clients' comfort and success in their endeavors.
Jodi RR Smith
Etiquette Consultant

Jodi RR SmithJodi RR Smith, president and owner of Mannersmith, is an etiquette consultant specializing in social and professional conduct. Working with individuals, corporations, and other organizations, Jodi educates in a way that is both instructional and entertaining, helping her clients increase their confidence levels and achieve success in today's world.

Jodi has been promoting better behaviors since 1986. She received her Bachelor's Degree in Psychology from the University of Rochester and her Master's Degree in Industrial and Labor Relations from Cornell University. Her extensive background in motivational psychology and human resources has served to reaffirm her belief that proper manners and etiquette are an essential part of functioning successfully in today's world.

Ms. Smith is also the author of the Barnes & Noble titles The Etiquette Book: A Complete Guide to Modern Manners, From Clueless to Class Act: Manners for the Modern Man and From Clueless to Class Act: Manners for the Modern Woman.

Why etiquette? "Credentials" (or, How I Became an Etiquette Advocate) is a light reflection on Mannersmith's humble beginnings.

More information about Jodi can be found here.

Marianne Cohen
Etiquette Consultant

Marianne CohenMarianne Cohen joined Mannersmith Etiquette Consulting in July 2004 as Vice President responsible for client relations, marketing and special projects. She has an extensive background in marketing, public relations and event planning. She received her Bachelor’s Degree in Psychology with a minor in Marketing from the University of Rochester.

Before joining Mannersmith, Marianne gained experience in both for-profit and non-profit environments. For eight years, she organized and planned conferences of all sizes. Then, for another eight years she was responsible for the marketing, public relations, visitor services, website, and event rentals at an internationally known museum in Boston. Marianne is also very active in her community and has received numerous awards for her philanthropic volunteer services.

Marianne is responsible for our exciting new series of etiquette seminars for school-age children: Manners for Minors.

Contact Us

Mannersmith Etiquette Consulting
PO Box 1344
Marblehead, MA 01945

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